Difficult Conversations
Score: 3.5
From 118 Ratings

Difficult Conversations


  • Author: Douglas Stone, Bruce Patton & Sheila Heen
  • Release Date : 1999-04-01
  • Genre: Psychology
  • File Size: 1339730 Bytes


The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation  · Start a conversation without defensiveness  · Listen for the meaning of what is not said · Stay balanced in the face of atta...

Fierce Conversations (Revised and Updated)
Score: 4
From 73 Ratings

Fierce Conversations (Revised and Updated)


  • Author: Susan Craig Scott
  • Release Date : 2002-09-16
  • Genre: Business & Personal Finance
  • File Size: 3307882 Bytes


Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:• Overcome barriers to meaningful communication• Expand and enrich relationships with colleagues, friends, and family• Increase clarity and improve understanding• Handle strong emotio...

Difficult Conversations
Score: 3.5
From 4 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Penguin
  • Release Date : 2010-11-02
  • Genre: Psychology
  • Pages :
  • ISBN 10 : 9781101496763


Difficult Conversations Book Description :

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotio...

Difficult Conversations
Score: 4
From 13 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Penguin Group USA
  • Release Date : 2000
  • Genre: Business & Economics
  • Pages :
  • ISBN 10 : 014028852X


Difficult Conversations Book Description :

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process....

Difficult Conversations
Score: 4
From 11 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher : Gardners Books
  • Release Date : 2000
  • Genre: Psychology
  • Pages :
  • ISBN 10 : 014027782X


Difficult Conversations Book Description :

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences....

Difficult Conversations
Score: 4
From 11 Ratings

Difficult Conversations


  • Author : Douglas Stone
  • Publisher :
  • Release Date : 1999
  • Genre: Interpersonal communication
  • Pages :
  • ISBN 10 : 0718143612


Difficult Conversations Book Description :

...

Difficult Conversations
Score: 4.5
From 19 Ratings

Difficult Conversations


  • Author : Douglas F. Stone
  • Publisher : Penguin
  • Release Date : 2000
  • Genre: Business & Economics
  • Pages :
  • ISBN 10 : 014028852X


Difficult Conversations Book Description :

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process....

Difficult Conversations  HBR 20 Minute Manager Series

Difficult Conversations HBR 20 Minute Manager Series


  • Author : Harvard Business Review
  • Publisher : Harvard Business Review Press
  • Release Date : 2016-01-26
  • Genre: Business & Economics
  • Pages :
  • ISBN 10 : 9781633690790


Difficult Conversations HBR 20 Minute Manager Series Book Description :

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious ...

Difficult Conversations by Douglas Stone  Bruce Patton  and Sheila Heen  Summary

Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary


  • Author : QuickRead
  • Publisher : QuickRead.com
  • Release Date :
  • Genre: Study Aids
  • Pages :
  • ISBN 10 :


Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary Book Description :

Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mist...

Effective Difficult Conversations

Effective Difficult Conversations


  • Author : Catherine Soehner
  • Publisher : American Library Association
  • Release Date : 2016-11-11
  • Genre: Language Arts & Disciplines
  • Pages :
  • ISBN 10 : 9780838915271


Effective Difficult Conversations Book Description :

In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situation...

How to Have That Difficult Conversation You ve Been Avoiding
Score: 4.5
From 10 Ratings

How to Have That Difficult Conversation You ve Been Avoiding


  • Author : Henry Cloud
  • Publisher : Zondervan
  • Release Date : 2009-05-18
  • Genre: Religion
  • Pages :
  • ISBN 10 : 9780310319641


How to Have That Difficult Conversation You ve Been Avoiding Book Description :

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to:• Show how healthy confrontation can improve relationships• Present the essentials of a good boundary-setting...